Returns & Exchanges

At Aquaristic Online, we want you to feel confident in your style, which is why we offer a 30-day hassle-free return policy on all unworn fashion items with original tags attached. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your satisfaction is our top priority.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all labels are intact, and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location or post office.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship out your exchange item within 3-5 business days.