Frequently Asked Questions
Your guide to shopping the latest trends at Aquaristic Online.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express delivery options are available at checkout for delivery within 1-2 business days.
What is your return policy for clothing items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and earrings cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my package after it has been shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor its progress.
Do you offer international shipping?
Currently, Aquaristic Online ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.